Frequently Asked Questions
Everything you need to know about our premium wines and gourmet pairings.
How are the wines packaged for shipping?
All our wines are shipped in specialized, temperature-controlled, and shock-resistant packaging to ensure they arrive in perfect condition, regardless of the weather.
Do I need to be home to sign for my delivery?
Yes, by law, an adult aged 21 or older must be present to provide a signature and valid ID upon delivery of any alcohol products.
What is your return policy for food and wine?
Due to the perishable nature of our products, we cannot accept returns. However, if your bottle is corked or damaged during transit, please contact us within 14 days for a replacement or refund.
Where do you source your grapes from?
We source our grapes from world-class vineyards in renowned regions such as Napa Valley, Willamette Valley, and international locales like Argentina and France.
Which states do you currently ship to?
We currently ship to most US states, excluding Alabama, Arkansas, Mississippi, and Utah due to local compliance laws. Please check our shipping page for the most updated list.
Can I include a gift message with my order?
Absolutely. During the checkout process, you will have the option to include a personalized gift message that will be printed on a premium card and included in the box.